Managing volunteers – the secret key?

You know that we in IMAGES try to innovate through gathering and research the broader picture, collecting perspectives from experienced NGO managers in different European countries.

Today, meet Thierry Cloâtre, from Secours populaire Français. Thierry explains how a key skill in an association is managing volunteers, an entirely different way than for hired staff. Knowing how to keep the team organized and motivated is key.

Listen to his interview here (and turn on the subtitles from the special subs-button at the bottom right of the video screen)